Verax Service Desk.

¼­ºñ½º µ¥½ºÅ©¸¦ °£¼ÒÈ­ÇÏ°í SLA Áؼö¸¦ È®ÀÎÇϽʽÿÀ.
Áö±Ý ´Ù¿î·Îµå

Verax Service Desk. ¼øÀ§ ¹× ¿ä¾à

±¤°í

  • Rating:
  • ƯÇã:
  • Freeware
  • °¡°Ý:
  • Free
  • °Ô½ÃÀÚ À̸§:
  • By Verax Systems
  • °Ô½ÃÀÚ À¥»çÀÌÆ®:
  • ¿î¿µÃ¼Á¦:
  • Windows 8, Windows Vista, Windows, Windows Server 2008, Windows 7, Windows XP
  • Ãß°¡ ¿ä±¸ »çÇ×:
  • Any operating environment supporting Java 1.6
  • ÆÄÀÏ Å©±â:
  • 511MB
  • ÃÑ ´Ù¿î·Îµå ¼ö:
  • 181

Verax Service Desk. ű×


Verax Service Desk. ¼³¸í

±¤°í Verax Service Desk´Â Verax Systems Corp¿¡¼­ °³¹ß ÇÑ ºñÁî´Ï½º ¼ÒÇÁÆ®¿þ¾îÀÔ´Ï´Ù. ¿ì¸®ÀÇ ÀçÆÇ ¹× Å×½ºÆ® ÈÄ ¼ÒÇÁÆ®¿þ¾î´Â °ø½ÄÀûÀÌ¸ç ¾ÈÀüÇÏ¸ç ¹«·á·Î ÀÔÁõµÇ¾ú½À´Ï´Ù. ´ÙÀ½Àº Verax Service DeskÀÇ °ø½Ä ¼³¸íÀÔ´Ï´Ù. Verax Service Desk ÀνôøÆ® °ü¸®¸¦ ÀÚµ¿È­ÇÏ°í °£¼ÒÈ­ÇÏ¿© Àû½Ã ÇØ»óµµ¿Í SLA Áؼö¸¦ º¸ÀåÇÕ´Ï´Ù. Verax Service Desk IT Àü¹®°¡°¡ ´ÙÀ½À» ¼öÇà ÇÒ ¼ö ÀÖµµ·Ï Áö¿øÇÕ´Ï´Ù. - ÀνôøÆ® ÇØ°á ¿öÅ© Ç÷θ¦ °ü¸®ÀÚ¿¡°Ô ÇÒ´çÇÏ°í ÀνôøÆ®¸¦ ÇØ°áÇÏ°í ¿öÅ© Ç÷θ¦ ÀÚµ¿È­ÇÏ°í ¿Ï·á·Î ÃßÀûÇÏ´Â °ÍÀ» Á¦¾îÇϽʽÿÀ. - KnowledgeBase¿¡ ÀúÀåµÈ °æÇè ±â¹Ý Á¤º¸¸¦ ±â¹ÝÀ¸·Î ÀνôøÆ® ÇØ°á ½Ã°£À» ´ÜÃàÇϽʽÿÀ. - ¿ÏÀüÈ÷ ±¸¼º °¡´ÉÇÑ ¿¡½ºÄ÷¹ÀÌ¼Ç ¹× ¾Ë¸² ÀýÂ÷¸¦ ÅëÇØ Àû½Ã¿¡ ÀνôøÆ®°¡ ÇØ°áµÇ¾ú´ÂÁö È®ÀÎÇϽʽÿÀ. - SLA (¼­ºñ½º ¼öÁØ °è¾à) Áؼö¸¦ ¸ð´ÏÅ͸µÇÏ°íº¸°íÇÕ´Ï´Ù. - ¿©·¯ ºÎ¼­¿¡¼­ ¼­ºñ½º ¹× Áö¿ø ÇÁ·Î¼¼½º¸¦ ÅëÇÕÇÕ´Ï´Ù. Verax Service Desk ´Â Verax NMS ¹× APM (Box Out-Out Out Integration) ¹× ±âŸ Verax ÀÀ¿ë ÇÁ·Î±×·¥À¸·Î Á¶Á¤ÇÏ¿© °í±Þ »ç°í ÃßÀû, ÀçÇØ º¹±¸ ¶Ç´Â ÇÁ·ÎºñÀú´× ¼Ö·ç¼ÇÀ» ¸¸µé ¼ö ÀÖ½À´Ï´Ù.


Verax Service Desk. °ü·Ã ¼ÒÇÁÆ®¿þ¾î